Shipping

Shipping Details:

  • Orders are shipped from our warehouse in Sydney via Express Australia Post.
  • Estimated delivery times are 2-5 business days for metro areas and 5-7 business days for rural locations.
  • Free shipping is offered for orders over $100.
  • Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking:

  • Dispatch confirmation emails include carrier and tracking information.
  • Contact Customer Care for any order issues.

Changing Delivery Address:

  • Address changes are not possible after checkout.
  • Contact the courier with your tracking number to redirect an already shipped order.

Damaged or Defective Items:

  • Report issues within 7 days.
  • Baby Laurel Organics will replace or refund items according to Australian consumer laws
Customs and Import Duties:
  • Items delivered outside of Australia may be subject to customs duties and taxes.
  • Recipients are responsible for these charges.
  • Refusing delivery incurs original delivery charges and return costs.

Feel free to contact us if you have any further questions!